Overseas Order Shipping and Delivery

Currently we are delivering to USA, UK, Canada, Australia, France, Germany, Ireland, UAE, Indonesia, Malaysia, Maldives, Saudi Arabia, Sri Lanka, India. We do not operate any stores in above mentioned countries.

Shipping Method

We delivery international online orders via DHL by 7 – 10 business days after your order is being placed. Delivery duration may vary depending upon delivery location, local customs clearing, and/or local holidays; in such cases Le Reve will not stand liable for prolonged delivery duration.

Once your ordered parcel is shipped, any product change or adjustments or order cancellations will not be possible.

Shipping cost

Shipping cost will vary based on location and product weight and it will be calculated upon checkout. Currently we are offering Free Shipping for the orders above $100 (without vat).

Exchange, Return & Refund

Exchange

Products ordered & delivered under any international order can be exchanged only at any of Le Reve store at Bangladesh within 30 days from delivery date.

Return & Refund:

your money is 100% safe with us. Refunds are issued when

• If we are unable to deliver the ordered products.
• Products with defects
• If we are unable to provide replacement
• Incorrect item, size, or color
• Products damage in transit
• Product misplaced in transit
• If a different Products is delivered to you.

NOTE: If the order isn’t received by the customer due to “Change of Mind”, “Customs/Duty Fees” or “any other customer end issues”; refund will be done post adjustment of all the delivery charges, customs & duty fees, bank charges or any other financial fees charged to Le Reve during delivery attempt.

Most refunds are settled within 10-15 days after we receive the back the products.

Customs, Duties & Taxes

Parcels/products shipped across international destinations; custom duties are levied as taxes. The tax authorities in delivery destination nation are responsible for calculating the duty charges. When ordering from lerevecraze.com/int/, please be assured the product can be lawfully imported to the destination country.

We cannot control on the specific duty amount that may be levied if the purchase amount crosses certain threshold. To avoid any surprise amount of duty charges, we encourage you to study about the customs rules & duty charges about your specific destination before placing the order at Le Reve. We suggest If required, split your order amount to avoid duty charges. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.