Once your order is confirmed, you will receive a confirmation email/SMS with your order number. Please allow up to 48 hours for tracking to become active. You can check the latest status on our [Order Tracking Page].
Unfortunately, we are unable to make changes once your order has been confirmed.
After confirmation, your order will be handed over to our courier within 48 hours.
Once your order is confirmed, we are unable to amend the delivery address. If you no longer wish to receive the order, please contact us immediately at [Customer Care Email/Hotline].
That item is currently unavailable. Please check back later or browse our other great options.
Yes, you may cancel your order before it has been handed over to the courier. Please contact us as soon as possible.
Orders may be cancelled if:
We accept the following in Singapore:
Yes. We use a certified payment gateway with industry-standard encryption. Your personal and card details are protected.
Payment is processed immediately once you click Confirm & Pay at checkout.
Please contact us within 48 hours of receiving your order. Share photos of the issue, and we will arrange a replacement or refund.
Unfortunately, pre-orders are not available at this time.
Please track your order via our [Order Tracking Page]. If you still face issues, contact our customer service team for assistance.
