We are Le Reve Singapore, and we comply with Singapore’s Personal Data Protection Act 2012 (PDPA) in handling your personal data.
Personal data includes any information that can identify you, such as your name, email, phone number, address, payment details, or browsing activity on our website and apps.
We may collect your data when you:
– Create an account with us
– Subscribe to our newsletters or promotions
– Make purchases or payments
– Interact with our customer service team
– Join contests, surveys, or events
– Use our website, apps, or social media
We use your data to:
– Process orders, payments, and deliveries
– Manage your account and preferences
– Provide customer support
– Run loyalty programs, promotions, and events
– Send updates, offers, and marketing (if you have consented)
– Prevent fraud and comply with legal obligations
Yes, but only with trusted parties such as:
– Our employees and group companies
– Service providers (payment, delivery, IT, marketing)
– Business partners for promotions or loyalty programs
– Government or regulators when required by law
We do not sell your personal data.
Yes. Cookies help us remember your preferences, improve site performance, and deliver personalized ads.
You may disable cookies in your browser, but some features may not work properly.
You may:
– Log in to your account to update information
– Contact us at care.sg@lerevecraze.com to request corrections or deletion
– Unsubscribe from marketing emails at any time
Requests are usually processed within 30 days, subject to verification.
We use security measures such as encryption and access controls to prevent unauthorized access, disclosure, or misuse.
Data is retained only as long as necessary for business or legal purposes.
Your data may be stored or processed outside Singapore. If so, we ensure that the overseas providers protect your data in line with PDPA requirements.
We work with third parties (e.g., payment providers, logistics, analytics, advertising). They may collect or use your data under their own privacy policies. We encourage you to review their terms.
We may update this FAQ from time to time. The latest version will always be available on our website.
For any privacy-related questions, please email us at:
📧 care.sg@lerevecraze.com
